Right now, we just discovered the cause for the issue with the lag on the first set of US servers. We are applying the fix and will be up and running smoothly soon. Thanks for everyone who reported it to us. We hope this will only take about 5-10 minutes of downtime.
Update: We just rebooted the server and will be coming back up in a few minutes.
Update 2: Updating YE JARRR files.
Update 3: Servers are back up but we will be monitoring them closely
Just a heads up our servers in EU have been acting up today and has been causing some downtime in that region. It's looking more like a connection issue rather than a server issue but we will update you once we have information from the hosting company. Hopefully this is only a temporary outage as the last downtime was only 10+ minutes. Servers are back up now but we are monitoring it closely.
Update: It was the datacenter and an issue with their router. This issue has been solved according to their support.
Update: US now has 50 servers (2x48, 48x24), Asia has 12 servers (2x48, 10x24), EU remains the same for the time - we'll update the 48 slots later, same with Canada as EU, and AU now has 25 servers (2x48, 23x24)
We're just adding a few servers tonight, mainly in AU and US.
AU has been updated to have 25 servers. au1 is now 24 players, au24 and au25 are 48 players.
US will be updated to 50 servers shortly with a brief downtime to update our JARs, plus add in the 10 more servers.
We will follow a similar structure across EU and CA in the upcoming few days, plus fixing map errors and ways of getting out of the maps.